Bordeaux is Mama’s dream destination !
With its reputation as the wine capital of the world 
, curving river quays and a never-ending sense of energy and diversity , to name just a few. Located in the historic center , our urban-chic hotel, once a former gasworks headquarters, warms and loosens like a glass of deep red . Come enjoy the city from our enviable rooftop
Sleep
All 97 minimalist rooms have been fitted out tastefully, combined with Mama’s trademark illuminated headboards, graphic patterns and 5* bedlinen . Ranging in size from S to XXL, each cocooning room features large screens, free Wi-Fi and movie streaming , a mini fridge and organic toiletries .
Eat & Drink
A giant island bar , a rooftop for sunny days, convivial round tables: this is the magnetic setting for drinking and dining in Mama’s den. Menus feature local favorites and signature dishes, from French Macaroni to Mama’s Big Baba .
Work & Celebrate
If you have to work, Mama says: “do it in style!”. Our Bordeaux Ateliers (meeting spaces) feature city views or a private terrace, airy interiors and full tech support, from LED screens to video booths. And you’ll find rest and rejuvenation too, thanks to Mama’s moreish menus and cozy bedrooms .
Events at Mama
Frequently Asked Questions
ANSWER.
Monday to Friday inclusive: 4PM - 8PM
Saturday: 3PM - 10PM
Sunday: 3PM - 8PM
Tapas available.
Depending on weather.
ANSWER.
Mama's has 12 parking spots available : 20 EUR per night
Parking must be booked before arrival (by mail at reception.bordeaux@mamashelter.com or on the phone)
Mama and its parking are located inside the pedestrian zone.
Read carefully the confirmation email with the itinerary when you receive it, there are many information (GPS address, access code for the gate, and Google Maps screenshots)
ANSWER.
To submit your feedback, please send an email to: reception.bordeaux@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
Definitely, Mama Shelter Bordeaux has a restaurant:
• Restaurant Mama Bordeaux:
• French, Family style
• Open 7/7.
• Open all year.
• Opening times:
• Thu: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Fri: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Sat: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Sun: Lunch: from 12:30 to 16:00.Dinner: from 19:00 to 23:00.
• Mon: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Wed: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Tue: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Price range: $$
Restaurant Mama Bordeaux website
• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 180 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: bordeaux@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
Mama Shelter x Dis-loyalty
Mama Shelter has joined Dis-loyalty – a new travel and food membership that has just launched with bigger discounts for going somewhere new, so you can see more places, do more things, and be more interesting. Join today for up to 50% off hotel stays, 10% off food and drink, and a free coffee every day.
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